Privacy Policy MGP88 — Your Personal Data Protection

1 Introduction

Mgp88 is an online entertainment platform operating in Malaysia, offering live casino services, sports betting, slot games, and a variety of other interactive entertainment. We understand that member trust is our most valuable asset, and protecting your personal data is a core responsibility of ours as a trusted platform.

This Privacy Policy is established to clearly and transparently explain how MGP88 collects, stores, uses, protects and, in certain circumstances, discloses your personal information. This document also outlines your rights as a member regarding the personal data you provide to us.

By registering an account or continuing to use the MGP88 platform, you are deemed to have read, understood and agreed to all provisions contained in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue use of the platform and contact our support team for further clarification.

This Privacy Policy is to be read together with the MGP88 Terms and Conditions available on the Terms and Conditions us. Together, these two documents form a comprehensive agreement between you and mgp88 regarding your use of the platform and data protection.

2 Data Collected

Mgp88 collects your personal information through various methods as you interact with our platform. The types of data collected vary depending on how you use our services.

Data you provide directly:

• Full name, date of birth, and gender upon account registration.
• Email address and mobile number for communication and verification purposes.
• Bank or e-wallet details (DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay) for processing deposit and withdrawal transactions.
• Identity verification documents such as a national identity card, driving licence or passport as part of the KYC process.
• Financial transaction history including deposits, withdrawals, and wagering on the platform.
• Information you share when contacting the mgp88 support team.

Data collected automatically:

• IP address, web browser type and operating system of your device.
• Geographic location data based on IP address for regional compliance purposes.
• In-platform activity logs including games played and access times.
• Cookie data and similar tracking technologies to enhance the user experience.
• Mobile device information if you access mgp88 via the App.

3 Purpose of Data Collection

Every piece of data collected by mgp88 has a clear and legitimate purpose. We do not collect data beyond what is necessary to provide you with high-quality service.

• Identity verification and KYC: Ensuring all members meet the minimum age requirement and preventing identity fraud and money laundering.
• Transaction processing: Enabling fast, secure, and accurate deposits and withdrawals via Malaysian local payment methods.
• Service delivery: Managing your account, keeping the platform running smoothly, and delivering a seamless gaming experience.
• Communication and support: Sending important account-related notifications, resolving inquiries, and providing necessary technical support.
• Security and fraud prevention: Detecting and investigating suspicious activity, unauthorized access, or fraud attempts on your account.
• Legal compliance: Meeting reporting and record-keeping obligations required by relevant authorities.
• Platform enhancements: Analyzing usage patterns to improve platform features and the overall user experience.
• Relevant marketing: Sending promotions, bonus offers, and relevant information matched to your interests — only if you have agreed to receive marketing communications.

4 Data Sharing

Mgp88 takes its data protection commitment seriously. We do not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in certain limited and legitimate situations, your data may be shared with the following parties:

• Payment providers: Required transaction information is shared with partner banks, DuitNow, FPX, and e-wallet payment processors to complete your deposits and withdrawals.
• Game providers: Minimum required account data is shared with integrated game providers such as slot and live casino providers to enable seamless game access.
• Technology service providers: Companies that help us manage technical infrastructure, data analytics, and customer support, all of which are subject to strict confidentiality agreements.
• Legal authorities: mgp88 will disclose required data to government authorities or law enforcement agencies when mandated by a court order or applicable legal provisions.
• Fraud prevention: Information related to suspected fraudulent activity may be shared with recognized fraud prevention agencies to protect the platform ecosystem.

Every third party that receives data from mgp88 is bound by strict data processing agreements and is only permitted to use that data for specific, limited, and agreed-upon purposes.

5 Cookies & Tracking Technologies

The mgp88 platform uses cookies and similar technologies to ensure a smooth, secure, and personalized user experience. Cookies are small text files stored in your web browser when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management, security and navigation. Without these cookies, the platform cannot function properly.
• Functional Cookies: Saving your preferences such as language, theme, and display settings for a more comfortable experience each time you return to the platform.
• Analytics Cookies: Helping us understand how members use the platform — which pages are most popular, how long sessions last, and common navigation paths — so we can keep improving.
• Performance Cookies: Used to monitor page loading speeds and identify technical issues that may affect the user experience.

You may manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the MGP88 platform and cause some features to become inaccessible.

6 Data Security

Mgp88 continuously invests in the latest security infrastructure to ensure your personal data remains protected against cyber threats, unauthorized access, and any form of misuse.

• 256-bit SSL encryption: All data communications between your device and mgp88 servers are fully encrypted using the latest industry-standard encryption protocols.
• Two-Factor Authentication (2FA): An additional security layer that requires identity verification via your second device each time you log in to your mgp88 account.
• 24/7 Monitoring: An automated monitoring system operating around the clock detects and alerts our security team to any suspicious activity in real time.
• Internal Access Control: Only mgp88 staff with legitimate operational needs and specific authorization may access member data, with every access logged in detail.
• Regular security testing: The mgp88 platform undergoes regular penetration testing and security audits conducted by independent cybersecurity experts.
• Data backup: Data backups are created automatically and stored in separate, secure locations to ensure service continuity.

7 Your Rights as a Member

As an mgp88 member and as an individual whose personal data we process, you have the following rights, which we fully respect:

• Right of Access: You may request a copy of the personal data we hold about you at any time. Requests will be processed within 14 working days.
• Right to Rectification: If you find that your personal data is inaccurate or outdated, you may request a correction and we will update it promptly.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal obligations that may require us to retain certain records.
• Right to Restrict Processing: You may request that we restrict how we use your data in certain situations, such as during a complaint investigation.
• Right to Object: You may object to the use of your data for direct marketing purposes and we will honour that objection immediately.
• Right to Data Portability: You may request your personal data in a machine-readable format for transfer to another service provider if needed.
• Right to Withdraw Consent: Any consent you have given may be withdrawn at any time without affecting the validity of processing that took place prior to withdrawal.

To exercise any of the above rights, please contact the mgp88 support team via our support email. We are committed to handling every request seriously, professionally, and within a reasonable timeframe.

8 Data Storage & Deletion

Mgp88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active account data: Retained for as long as your account is active and in use on the MGP88 platform.
• Financial transaction records: Retained for a minimum of seven (7) years after a transaction occurs, in line with legal requirements relating to financial records.
• KYC Documents: Retained for the period required by applicable anti-money laundering regulations.
• System and security logs: Retained for six (6) months for security incident investigation and fraud detection purposes.
• Support communication data: Retained for three (3) years for service reference and improvement purposes.

When data is no longer needed and there is no legal obligation to retain it, MGP88 will delete or destroy that data in a secure and irreversible manner. You may request confirmation of deletion once the process is complete.

9 Third-Party Links

The mgp88 platform may contain references to or integrations with third-party services such as game providers and payment processors. The mgp88 Privacy Policy applies only to the platform and services operated directly by mgp88.

Mgp88 is not responsible for the privacy practices or content of any third-party services integrated with our platform. We recommend reading the privacy policy of each third-party service you use to understand how they handle your personal data.

Game providers integrated with mgp88 are bound by strict data protection agreements and receive only the minimum data necessary to deliver gaming services to you.

10 Privacy Policy Changes

Mgp88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform service improvements. The latest version of the Privacy Policy will be published on this page with a clear effective date.

For changes deemed material or significant — such as changes in how we use data for new purposes or sharing with new categories of third parties — we will notify members via an in-platform notice or email at least thirty (30) days before the changes take effect.

Continued use of the mgp88 platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes made, you have the right to close your account by contacting our support team.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how mgp88 handles your personal data, our team is available to assist you at all times.

For more information regarding the platform's terms of use, please refer to Terms and Conditions us. For questions related to responsible gaming, visit the Responsible Gaming.